Outlook - Setting a shared mailbox to not be cached
Are your shared mailbox emails not synchronising?
This procedure will guide you through setting up your email to be directly synchronised from the server every time.
Click File
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Click Account Settings > Account Settings
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Click your mailbox and click Change
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Click More Settings
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Uncheck the checkbox next to Download Shared Folders
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Press Ok and click Next, then click Done
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Afterwards, restart your Outlook. All your emails should start synchronising again.